Shipping policy

At Leiro Hair, we understand the excitement of receiving your new purchase promptly. Our shipping policies are designed to provide clarity on the entire process, ensuring a smooth and efficient delivery experience for our valued customers.

1. Processing Time: Orders are processed within 1-2 business days after payment confirmation. During peak seasons or promotional events, processing times may slightly vary, but we always strive to get your order out as quickly as possible.

2. Shipping Methods: We offer a range of shipping options to accommodate your needs. Choose from standard, expedited, or express shipping at checkout. The estimated delivery time and cost will be displayed based on your selection.

3. Tracking Your Order: Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this number to monitor the real-time progress of your shipment. Tracking details provide transparency and peace of mind, allowing you to anticipate the arrival of your package.

4. Shipping Destinations: We currently ship to United State. If you are located outside these regions and wish to place an order, please contact our customer support for possible arrangements.

5. Shipping Costs: Shipping costs are calculated based on the weight of your order and the chosen shipping method. You can view the shipping fees during the checkout process before finalizing your purchase.

6. Customs and Import Duties: Customers are responsible for any customs fees, import duties, or taxes that may apply to their order. Please check with your local customs office for more information on potential charges.

7. Delays and Issues: While we strive to meet our delivery commitments, unforeseen circumstances such as weather conditions, customs clearance, or other logistical challenges may cause delays. We appreciate your understanding and patience in such situations.

8. Order Changes and Cancellations: If you need to make changes to your order or cancel it after it has been placed, please contact our customer support as soon as possible. We will do our best to accommodate your request, but once the order is shipped, modifications may not be possible.

At Leiro Hair, we prioritize the satisfaction of our customers, and our shipping policies are crafted with your convenience in mind. If you have any questions or concerns regarding your shipment, please don't hesitate to reach out to our dedicated customer support team. Thank you for choosing us for your online shopping needs!